Interview with transformation partner Legartis
AI systems instead of manual contract work: Legartis on legal tech and the future of legal services.
How do law firms measure the value of AI-powered tools? We explored this question and more in an interview with our transformation partner Legartis.
Question 1: How does Legartis ensure that legal knowledge remains consistently reliable, up to date and machine‑readable over time – and how does this knowledge architecture fundamentally change the role of legal teams within organisations in the long term?
Answer: In most organisations, legal knowledge is implicit, person‑dependent and difficult to scale. Legartis addresses this through a multi‑layered AI quality system combining legal best practices, company‑specific standards and continuous learning. Together with the Agent Memory, which links playbooks, reviews and contract history, this creates a living rulebook tailored to the organisation.
In concrete terms: if a company accepted a specific liability clause a year ago, the system retains this context and recognises it when evaluating the next similar contract.
As a result, legal teams shift from being operational reviewers to strategic enablers. They define the standards and shape the infrastructure through which the organisation makes legal decisions.
Question 2: You emphasise high AI standards, transparent outcomes and flexible customisation. What concrete quality and transparency mechanisms does Legartis use to ensure that AI‑supported decisions are not only efficient, but also legally robust and audit‑proof?
Answer: We never start with a blank system. Every company begins with legal best practices – validated requirements that are ready for immediate use. Each requirement in the playbook is assigned an AI quality score, which transparently indicates how accurately the AI is performing. Users can directly influence AI calibration through feedback or targeted AI user tuning.
Legartis is also GDPR‑compliant and ISO 27001 certified. All data remains on servers located in Switzerland and Europe. Trust, in our case, is built on two levels: measurable AI quality and the highest standards of data protection.
Question 3: Legartis ensures that contract volumes can scale without requiring teams to grow at the same pace. What does this mean in concrete terms for organisations that are already under‑resourced and overstretched today?
Answer: This is the pain issue we encounter every day. Contract volumes are increasing – more deals, more suppliers, more regulatory requirements – but legal department resources are not growing at the same pace.
The real leverage lies in making legal knowledge freely accessible to everyone who works with contracts or deals with legal questions that affect the organisation. Our legal workspace ensures that everyone in the company receives well‑founded answers based on the organisation’s legal knowledge, in every European language. With every interaction, the company builds a cumulative knowledge advantage that remains permanently within the system and is not lost when employees leave.
This is not only an efficiency gain, but also a strategic advantage.